If you are unable to make a deposit using your bank card, there may be several reasons. Please follow the steps below:

1) Check your settings
First of all, please use Google Chrome (our site has been optimised to work with this browser).
Clear your cache and delete your cookies using our articles
🚨 These two browsing data must be deleted from ‘All data’, you will find this option in the advanced settings.
Reconnect to your player account and check if you can deposit again

2) Check your information
Check that your credit card numbers are correct

3) Alternatives
Make another attempt with the minimum amount of ¥1,600
If you have another bank card, we invite you to try with that one.
If, despite the above steps, the problem persists, deposit using the alternative ‘Bank Tranfer’ method
Once you have entered your details, the payment will be made: It couldn't be simpler (for more information, see the ‘Bank Tranfer’ article).


🍀Thank you for your understanding!