If you are unable to make a deposit using your bank card, there may be several reasons. Please follow the steps below:

1) Check your settings
First of all, please use Google Chrome (our site has been optimized to work with this browser).
Clear your cache and delete your cookies by : 

Click the three dots in the top right, select Settings, go to Privacy and security, and click Delete browsing data.

Choose a Time range (All time) from the drop-down menu.

Check Cookies and other site data and Cached images and files.

Click Delete data.

🚨 Reconnect to your player account and check if your deposit methods are available again.

2) Check your information
Check that your credit card numbers are correct

3) Alternatives
Make another attempt with the minimum amount of $
If you have another bank card, please try with that one.
If, following the above steps, the problem persists, please deposit using the alternative ‘Bank Transfer’ method.
Once you have entered your details, the payment will be made: It couldn't be simpler (for more information, see the ‘Bank Transfer’ help article).


🍀Thank you for your understanding!